N.K Chaudhary founded Jaipur on the basis of joining people together from around the world through the talents of Indian artisans. One of the world’s leading rug manufacturers, Jaipur is a vertically integrated business that carefully articulates every step of production from design conception to delivery. Consistent from quality to cost, Jaipur rugs encompass bold colors, distinctive styles, and on-trend aesthetics.
Peace, Love & Decorating offers free shipping on all Jaipur rugs. To return a rug, you must submit a Return Materials Authorization (RMA) form. All returns will be credited to your original form of payment. Shipping charges will be the responsibility of the customer. All unauthorized returns will be refused and returned at the sender’s expense. We only accept returns/exchanges for rugs within 14 days of delivery for non-defected items. Defected items must be returned within 7 days. There is a 10% restocking fee on all non-defected rug returns for rug sizes under 8 x 10 and a 20% restocking fee for rugs 8 x 10 and larger. For all returns and exchanges please email us at: firstname.lastname@example.org to request a Return Authorization (RA) number. You may also contact our customer service department at 888-808-3267 or 678-606-5300.
Area rugs can offer many years of beauty and enjoyment, but if they are not properly cleaned and protected, their natural sheen gradually degrades and their beauty can begin to fade.
Steps for Protecting & Preserving Jaipur Rugs:
1. Preventative Maintenance: Place walk-off mats at all exterior entrances to your home to insure soil and moisture from outside does not become trapped in your Jaipur rugs indoors. Use a quality pad under your carpet, especially on stairs, to provide comfort underfoot and extend the life of your carpet. Occasionally rearrange your furniture to prevent excessive wear on one area of your rug. Use blinds or shades to reduce long periods of exposure to direct sunlight.
2. Vacuuming: Vacuuming is the most important step in caring for your carpet. Vacuum your carpet frequently and particularly in high-traffic areas. Jaipur recommends vacuuming heavy traffic areas of your rug daily, and the entire area twice weekly. Check the quality and type of your vacuum to best suit your carpet, and make sure to check the vacuum bag, belt, and setting frequently.
3. Overall Cleaning: Jaipur recommends the hot water extraction system to most effectively clean your rug. Carpet in a typical household should be cleaned every 12 to 18 months.